Refund Policy

Learners remain liable for the full course fee, irrespective of whether they choose to withdraw from or fail to complete their programme of study.

For Higher Education programmes, students may apply to Student Finance England for financial support in the form of grants or loans. All loan disbursements are contingent upon satisfactory and continuous attendance. Should a student cease attending, the college will no longer receive payments from Student Finance England, and the student will assume full responsibility for the outstanding tuition fees.

The college also administers a means‑tested Learner Support Fund to assist eligible students with specific costs. Applications for this support must be submitted at the point of enrolment.

Cancellation

Your statutory right under the consumer protection (Distance Selling) regulations 2000, allow a 7 day cooling off period for those enrolments completed on line only.

The right to cancel starts the day the contract is agreed and ends 7 working days after the day the contract was agreed.

Cancellation requests will only be accepted in writing, preferably by email to SRISOnlineQueries@sheffcol.ac.uk. Telephone cancellations are not acceptable.

After the cooling off period the following refund policy applies.

Visa Refunds for Overseas Students

Refunds for visa applications will be subject to a retention of 50% of the deposit paid which includes a contribution towards the Colleges Administration costs.

Full Refunds

The College will process the full refund of fees, when a course does not run, or closes as a result of a decision by the College. The College will not grant refunds under any other circumstances.

Payment of Refunds

Please ensue that you retain your payment receipt.

If a payment is made by credit/debit card then the refund will be made directly back to the same credit/debit card. All other refunds are payable by cheque or bank transfer.

Any correspondence regarding fees and charges should be addressed to:

Executive Director of Finance and Resources
The Sheffield College
Head Office
Granville Road
Sheffield
S2 2RL