The College will only refund tuition fees and associated charges in exceptional cases.
The full fee for a course is payable even if the learner decides not to complete the course. For Higher Education courses you can apply to Student Finance England to get access to a student grant/loan. The College also has a limited, means tested learner support fund which can help with costs.
Your statutory right under the consumer protection (Distance Selling) regulations 2000, allow a 7 day cooling off period for those enrolments completed on line only.
The right to cancel starts the day the contract is agreed and ends 7 working days after the day the contract was agreed.
Cancellation requests will only be accepted in writing, preferably by email to SRISOnlineQueries@sheffcol.ac.uk. Telephone cancellations are not acceptable.
After the cooling off period the following refund policy applies.
Refunds for visa applications will be subject to a retention of 50% of the deposit paid which includes a contribution towards the Colleges Administration costs.
The College will process the full refund of fees, when a course does not run, or closes as a result of a decision by the College. The College will not grant refunds under any other circumstances.
Please ensue that you retain your payment receipt.
If a payment is made by credit/debit card then the refund will be made directly back to the same credit/debit card. All other refunds are payable by cheque or bank transfer.
Any correspondence regarding fees and charges should be addressed to:
Executive Director of Finance and Resources
The Sheffield College
Head Office
Granville Road
Sheffield
S2 2RL
