This course will suit you if you wish to gain an insight in to the exciting life of airline cabin crew. You will gain an introduction in to safety procedures, standard operating procedures, aviation medicine and the glamourous side of impeccable grooming that is essential to the industry. You will also gain invaluable skills and knowledge in how to be successful in the recruitment procedure, identifying the skills and attributes that airlines are looking for.
This course will suit you if you wish to gain an insight in to the exciting world of Aviation. For example how the industry works, how an airport operates and why the aviation industry is an important contributor to the UK economy. This course has a broad spectrum covering the wider context of Aviation as a whole and is designed for students wishing to pursue a career in Aviation in general, in roles such as Passenger Service Agents, Transport Security Advisors, Airport Managers or even HMRC Customs & Excise. This course is not specifically designed for air cabin crew.
Please note, students wishing to pursue a career as Cabin Crew need to look at Air Cabin Crew Level 2.
On this year-long course you will build up a portfolio of work finding out about all the different component industries within the travel and tourism sector and studying subjects such as Customer Service, Visitor Attractions, and Tourist Destinations. As well as looking into holiday destinations in Europe and 'long-haul' areas of the world, you will also be focusing on some of the Coastal Resorts within the UK; this usually involves a study visit to at least one such resort. Another of the units requires you to carry out research into the Events industry and asks you to come with your own innovative plan for an event.
The two-year Diploma starts by exploring the different organisations, ownership, and business structures within travel and tourism sector and delivers the theory, as well as the practical application of customer service principles. There are three destination-based units covering the UK, European and long-haul destinations. During the second year you will plan and participate in a residential study visit, during which you will provide entertainment for holidaymakers – something you will have researched, planned and prepared for. The Extended Diploma follows a similar structure, but there are extra units to complete including, Tour Operations, Marketing, and Specialist, Rural and Responsible Tourism. Both the Diploma and Extended Diploma are ideal for students who have a genuine interest in travel and tourism and who are ultimately seeking a career in this exciting and dynamic industry.