Updated: 10.09.20
Updated: January 13th 2021.
Our frequently asked questions page provides information about the College’s latest safety measures to help keep students and staff Covid-19 secure.
Please keep checking this page, which will be reviewed and updated in line with public health guidance.
1. What is Coronavirus?
Coronavirus (Covid-19) is a new virus that has not been seen in humans before, so there is currently no vaccination.
2. What are the symptoms?
Most people with coronavirus have at least one of the following symptoms:
For some people, coronavirus is a mild illness that passes. For others, such as those with underlying health conditions, it can be more serious.
Please report any symptoms of coronavirus to the College at the earliest opportunity.
3. How can I tell whether I have a cold and not coronavirus?
Symptoms such as a headache, sore throat, runny or sniffly nose, earache, itchy eyes, lethargy or tiredness without a fever should not be treated as potential coronavirus.
4. Have there been any confirmed Covid-19 cases at the College?
From September 14th 2020 until January 11th 2021, 149 students have tested positive for Covid-19.
From September 14th 2020 until January 8th 2021, 35 staff have tested positive for Covid-19.
We are continuing to monitor the situation. Not all of those affected had been on-site at the College.
We have been working closely with Public Health England, and taken all the necessary actions.
The College has more than 14,000 students a year and approximately 1,320 staff.
5. How do I protect myself and help stop transmission of the virus?
Please stay safe, follow public health guidance and stay at home. Please make sure that you are familiar with the latest restrictions and guidelines so that we can continue to keep our college and wider communities safe. You can find those guidelines on the government website.
The key things to remember are:
For more details, watch our safety video.
6. Is the College open?
Currently, as we are in the third national lockdown, all college campuses remain closed until further notice with teaching and learning moving online and remotely.
Exams and internal assessments, scheduled during lockdown, have been cancelled by the College for safety reasons – as per our communications to students on January 5th, 2021.
Please be reassured that this is not a decision we have made lightly, but student and staff safety must come first.
The College is awaiting further guidance from the government, Ofqual and the awarding bodies on future arrangements for vocational exams.
Students are being urged to attend all of their online lessons and complete all assignments in the coming months to ensure their grade outcome matches the hard work they have put in so far.
7. Are the College nurseries open?
The College’s Hillsborough Nursery at Hillsborough Campus temporarily closed on Wednesday, January 13th, 2021 and is due to re-open on Tuesday, January 19th, 2021.
This is due to four nursery colleagues testing positive for Covid-19 and some additional staff needing to self isolate. This has had a significant impact on our overall staffing capacity.
We have advised all parents and carers of our next steps, which are to undertake a deep clean of the nursery and review staffing arrangements.
The College's City Nursery at City Campus remains open.
8. Who can students turn to if they are struggling with their mental health?
We know that a third lockdown is tough. If you are struggling with your mental health. Please contact staff or email safeguarding@sheffcol.ac.uk if you are struggling.
9. How do I find out more about the NHS Test and Trace Covid-19 app?
The free NHS Test and Trace Covid-19 app will help you see if you’re at risk from coronavirus.
The app has a number of tools including contact tracing, local area alerts and venue check-in, and uses technology from Apple and Google. If your postcode district becomes high risk, the app will let you know.
If you come into close contact with another user who reports a positive test result, the app will send you an anonymous alert. It also provides a symptom check and information on booking a coronavirus test.
If you feel comfortable in doing so, we would encourage you to download the app. For more information on how to download the app, as well as data protection and privacy, please visit the NHS website.
10. What should I do if I or someone in my household develops symptoms?
11. Where can I get more help?
12. Where can I get a coronavirus test?
You can have a test at a test site or with a home test kit. Only get a test if you have coronavirus symptoms or have been asked to get tested.
You need to get a test as soon as possible, during the first five days of having symptoms.
If you are not able to get a test during the first five days of having symptoms, then anyone you live with must stay at home and self isolate for at least 10 days.
You can book a test online on the government’s Get A Coronavirus Test web page. You can also call 119 to get a test if you have problems using the internet.
13. What happens if someone at the College has coronavirus symptoms?
Covid-19 can be contagious 48 hours before symptoms appear, therefore:
14. Does the College have a track and trace procedure in place?
Yes. The Sheffield College Covid-19 Track and Trace Policy provides guidance for our staff so they know how to support anyone exhibiting symptoms whilst at the College and take the necessary steps to contact anyone who has come into contact with the person affected on campus.
15. Who should I tell if I have coronavirus symptoms?
16. How is the College, when it is open, supporting students who have to self isolate?
Currently, as we are in national lockdown, learning is taking place online and remotely. However, when students are back on campus our procedure is to contact them to make sure they have the learning resources they need, and make sure they feel well enough to continue their studies.
17. What safety measures are in place for students and staff at the College?
We are doing everything we can to support you and your future career ambitions whilst keeping you, our staff and the wider community safe.
Currently, we are in a national lockdown so learning is taking place online expect for a limited number of vulnerable students.
Every step has been taken to ensure that when students are able to attend college for campus classes, they can do safely based on a thorough Covid-19 risk assessment.
Please watch our 'welcome back' video to find out more.
The safety measures include cleaning, handwashing, hygiene and social distancing procedures. All steps are being taken to implement two-metre social distancing.
Where students and staff cannot be two metres apart, we have done everything practical to reduce the possibility of transmission.
Please see more details below:
We are continuing to assess the situation and review our plans and safety steps, according to the latest government guidance.
18. What have students needed to do differently from the start of this academic year commencing September 2020?
We’ve introduced Covid-19 Student Guidance that clarifies our expectations of students so that we can work together and follow social distancing rules.
This includes guidance on staying two metres away from others at all times, regularly using hand sanitiser in college, staying in your allocated zone and classroom.
Students have had to wear face masks in communal areas, such as corridors, unless they have had a medical condition prohibiting them from doing so. They've had to leave campus immediately after classes, use the stairs rather than lifts and make sure tables and surfaces are left clear.
19. How are teaching and learning being delivered in 2020/21?
Every step is being taken to ensure that our campuses are as safe as possible, based on a thorough college-wide risk assessment. Consequently, things have been different this academic year 2020/21.
Currently, teaching and learning has moved fully online due to the third national lockdown being introduced by the government on January 6th 2021.
From September to December 2020, to help keep everyone safe, there have been fewer face-to-face and more online learning sessions in addition to independent study, including virtual learning.
Our programmes have had some lessons on college campuses, to ensure that you have met your teachers and the other students in your group and to help you feel part of our vibrant college community.
During the first term, from September to December 2020, the majority of our programmes have been based on blended learning to ensure that we provide a safe environment.
This means that our teaching has been a combination of three approaches:
The balance has depended on the subject that you study.
For example, programmes with a higher level of technical skills such a construction trade, dentistry, hair and beauty, and performing arts, will require more face-to-face learning sessions to develop those skills.
Programmes of study that are more knowledge based, such as A Levels, will have more face-to-face online learning sessions and independent study.
We will continue to review the College’s next steps in line with public health guidance, and keep you updated on any changes to the way that we plan to deliver learning.
Other aspects of what we do will be provided using these different approaches. For example, tutorial support has been provided online during the first term.
In terms of work related experience and activity, we are currently unable to send students into the workplace for industry placements or industry tasters.
However, it is vital to keep building skills to make you employable. Therefore, we will deliver an employability skills package through face-to-face online learning sessions and virtual content.
We are continuing to assess the situation and review our plans and safety steps, according to the latest government guidance.
20. How can I travel to the College safely?
Where possible, we are encouraging students to walk, cycle or drive to our campuses - when we are not in a national lockdown.
If this is not possible, and you need to use public transport, please ensure that you follow the latest government guidelines.
This includes wearing a face covering and maintaining a safe distance between you and other passengers.
21. I am having problems accessing financial support - what should I do?
If you are eligible for financial support from the College and have any questions or concerns about accessing that, then please email financial-support@sheffcol.ac.uk.
22. I have a safeguarding concern - what should I do?
If you have a safeguarding concern, please email safeguarding@sheffcol.ac.uk immediately.
23. Where can I get more mental health information and support?
24. Where can I find more general information?
Department for Education Coronavirus Helpline: Telephone 0800 046 8687. Email: DfE.coronavirushelpline@education.gov.uk
The helpline is for students, staff, and parents and carers, who have questions about Covid-19 relating to education.
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